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Vetscan HMT Hematology 
Analyzer FAQ
  1. Is there Technical Service information available?

    Tech Service can be reached at (800)822-2947.  Their hours of availability are Mon-Fri 0530-1830, Sat 0730-1330.  This service is staffed by Professionally Trained Medical Technologists.

  2. What are the Test Parameters?

    There are 18 parameters with 3 part differential: WBC, RBC, HGB, platelets, lymphocytes (%, #), monocytes (5, #), granulocytes (%, #), MCV, MCH, MCHC, Hct, RDW, PDW, MPV and Pct.

  3. How often are controls run?

    At least once per month or when you change reagents.

  4. What about calibration?

    Human calibrator is used at installation, and when the instrument needs re-calibration.

  5. Must I run different controls for each species?

    No.  You select either a dog or cat control only.

  6. What pre-programmed species are available?

    Dog, Cat, Horse, Cow, Pig, Parrot, Goat, Sheep.

  7. How are the samples handled?

    The process is completely automated.  Just drop the tube in the tray.

  8. What is the Tech Time per CBC?

    Actual hands on time is 10 seconds.  Test report in under 2 minutes.

  9. Is there Routine Maintenance involved?

    No.  HMT automatically cleans at the end of each day.

  10. Are there bird and reptile parameters?

    No.  Not at this time.  (With the exception of Parrot.)

  11. What is the shelf life of Reagents?

    1.5 years unopened.  90 days opened.

  12. What is the shelf life of Controls?

    2 weeks opened.  1 month unopened.

  13. What about Nucleated RBCs?

    They can be identified by using histogram.  Then you must do a manual differential.

  14. What are the basics of the Warranty and Service agreement?

    Warranty period is one year.
    Unlimited troubleshooting via telephone.
    Major repairs require shipping to company.  Turn around time is 72 hours.  Loaner available.

  15. What is the cost per test?

    The reagent pack is good for 125 cycles.  Cost per test = $2.50. (This includes cleaning cycle.)

  16. What supplies will I need?
Order # Description Price
700-900 VetScan HMT Reagent Pack $280.00
700-9003 VetScan HMT Dog Control, 1 x 2cc / Vial $15.00
700-9004 VetScan HMT Cat Control, 1 x 2cc / Vial $15.00
700-9005 VetScan HMT Human Calibrator, 1 x 2cc / Vial $15.00

You can order these supplies from Alaska Scientific, Inc.
800-478-8330, 907-561-8330, Fax 907-563-2758

 

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© 1998-2000 Alaska Scientific, Inc. All Rights Reserved.
664 East Dowling Road, Anchorage, Alaska 99518 
Phone: (907) 561-8330, (800) 478-8330 
Fax: (907) 563-2758